Betfred refuses to pay out £1.7mlllion to punter who blew thousands celebrating

https://www.mirror.co.uk/news/uk-news/betfred-refuses-pay-out-17mlllion-13628201

A gambler is suing a betting company that is refusing to pay out a £1.7 million jackpot over claims the win was caused by a computer glitch.

Andrew Green, 52, spent thousands celebrating after becoming a millionaire playing a blackjack game on Betfred’s website.

But five days later the company told him he would not be receiving the money because there had been a “software malfunction”.

The dad-of-two turned down a £60,000 settlement, which required a nondisclosure agreement, and is now fighting his case in the High Court.

He said: “They [Betfred] are quick to take people’s money but when it comes to paying out they offered money as a gagging agreement.

“They have buried their head in the sand. How many are there out there who have signed similar agreements?

“I’ve been bullied. I’m just a fish in a big sea and they are a great big shark but I’m not going to be forced away just because they are worth billions and I’m not.

“Even if there was a glitch I did nothing wrong. I played that game and pressed a button.”

Andrew, of Washingborough, Lincolnshire, started playing Frankie Dettori’s Magic Seven with a £100 stake in January.

He lost almost all of his money to the online game but worked his way up from £3 to £600,000.

One final play then landed him the £1.7 million jackpot.



Mr Green was playing an online blackjack game on the Betfred app

 

Andrew spent £2500 celebrating his new-found fortune.

But Betfred later voided the win saying there was a glitch in the “new game release”.

Peter Coyle, Andrew’s solicitor, claims the company has refused repeated requests to provide evidence of the computer problem.

A preliminary High Court hearing was told this week that the company did not have the game data and could not force the game developer to hand it over.

Andrew added: “Because I won and for four days they congratulated me for being a millionaire, they should honour that bet.

“Over the last ten years how do I know all the money I lost wasn’t from glitches in the game and they’ve taken my money? “

A spokesman for Betfred said: “Betfred loves to pay out all our jackpot winners, both big and small.

“Unfortunately, and as Mr Green is aware, a new game release suffered a software malfunction in January this year and no legitimate jackpot win occurred.

“Given that Mr Green is currently exploring his legal options, it would be inappropriate for us to comment further.”

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